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Technical Support for:
Support Level & Telephone Numbers

Opening Hours & Additional Information
- Business Laptops
- Business PCs
- Handheld Devices
- ProLiant Servers
- Workstations
- Storage Solutions
- Standalone Storage Solutions
- Point-of-Sale systems
- Network Products

In-Warranty & Out-of-Warranty

0870 842 2339


Mon-Fri / 08:00-18:00
(except Bank Holidays)

Calls cost 8p per minute

HP Care Pack or Contract
0870 842 2330


Mon-Fri / 08:00-18:00
(except Bank Holidays)

Calls cost 8p per minute

 

Online support : www.hp.com/go/bsc

- Presario & Pavilion Multimedia PC & Laptop
- Home & Home Office Monitors
- TouchSmart PC

Software support
0906 470 0870


Mon-Fri 8.30-18.00
Sat 10.00-16.00
(except for Bank Holidays)

Calls cost 60p per minute

Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones

Hardware Support
In-Warranty & Out-of-Warranty 
0844 369 0369

By registering your product you can enjoy:
- A quicker service and more efficient support

- Product alert

» click here


Mon-Fri 8.30-18.00
Sat 10.00-16.00
(except for Bank Holidays)

Calls cost 5p per minute

Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones

Products covered by
HP Care Pack or Contract


Please refer to the document included with your warranty extension. If you have an electronic certificate, refer to the "contact details" on page 3  ( "consumer products" phone )

-MediaSmart Server
-Media Vault
-StorageWorks DataVault


In-Warranty & Out-of-Warranty
0844 3690 373


24*7
Calls cost 5p per minute
Different rates may apply from mobile phones

- All LaserJets
(except 1018, 1020, 1022, P1005, P1006, P1505, M1120mfp, M1319mfp, CP1215, CP1217, CP1515, CP1518)
- DeskJet series 1000, 2000, 9000
- Portable DeskJet
(except Portable Deskjet 460)
- Business InkJet
- DesignJet and Large Format Printers
- ScanJet
- OfficeJet 9100
- Digital Senders
- Jet Direct

In-Warranty & Out-of-Warranty
0870 842 2339

Mon-Fri 8.00-18.00
(except Bank Holidays)

Calls cost 8p per minute

HP Care Pack or Contract
0870 842 2330


Mon-Fri / 08:00-18:00
(except Bank Holidays)

Calls cost 8p per minute

 

Online support: www.hp.com/go/bsc

- DeskJet series
(except those listed above)
- Portable DeskJet 460
- LaserJet 1018, 1020, 1022, P1005, P1006, P1505, M1120mfp, M1319mfp, CP1215, CP1217, CP1515, CP1518)
- PhotoSmart
- OfficeJet , OfficeJetPro series
(except OfficeJet 9100)
- All-in-One printer products
- Projectors
- Digital Cameras
- CD & DVD -Writers (except those listed below)
- HP Fax Products

In-Warranty & Out-of-Warranty :
0844 369 0369

By registering your product you can enjoy:
- A quicker service and more efficient support

- Product alert

» click here


Mon-Fri 08.30-18.00
(except Bank Holidays)

Calls cost 5p per minute

Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones


Products covered by
HP Care Pack or Contract:


Please refer to the document included with your warranty extension

- DVD-Writers 635, 640, 840 and 940
- Rm435i DVD-ROM DRIVE
- HD 100 external drive
- DVD-RW 1035i, 1040i, 1040e, 1060i, 1070i
- HP Blu-Ray bd135e

In-Warranty & Out-of-Warranty
0207 365 2400


Mon-Fri / 08:00-17:00
(except Bank Holidays)

Calls cost 8p per minute

Call costs are for fixed lines only and are in effect on June 01, 2008. Different rates may apply from mobile phones
www.hp.com/uk/oow

Products covered by
HP Care Pack or Contract


Please refer to the document included with your warranty extension. If you have an electronic certificate, refer to the "contact details" on page 3  ( "consumer products" phone )

   
- Servers and Storage attached to Server
(except ProLiant Servers)

In-Warranty & Out-of-Warranty HP Care Pack or Contract
0870 842 2330


Mon-Fri / 08:00-18:00
(except Bank Holidays)

Calls cost 8p per minute

 
Online support : www.itrc.hp.com

HP ProCurve Customer Care

Technical Post Sales Support for ProCurve Networking products (ProCurve Routers, Switches, Hubs and Wireless products)

Warranty support:
0870 0130 778





Care Pack & contractual support: for phone numbers please refer to your service document

Warranty support:
Please have the product number, the serial number and the proof of purchase ready before calling.
Opening hours: Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2)


If you hold a ProCurve Care Pack or support contract:
Please have the serial number, the proof of purchase, the Support Agreement ID, the Level and duration of coverage purchased (e.g., 4 hour onsite, 24 x 7, 3 years) ready before calling.
Opening hours:
depending on the Service Level Agreement, please refer to your service contract


Online support:
www.itrc.hp.com (English, German, Spanish, Italian, French, Portuguese only) or http://my.procurve.com (English, French, German, Italian, Spanish, only)


- Alpha,
- Tru64,
- Unix (UX),
- OpenView,
- OmniBack,
- Data Protector,
- Itanium Products

In-Warranty & Out-of-Warranty
HP Care Pack or Contract
0870 842 2330

Mon-Fri / 08:00-18:00
(except Bank Holidays)

Calls cost 8p per minute

 

 

- Calculators


In-Warranty & Out-of-Warranty
0207 458 0161


Mon-Fri / 9:00-17:00


 

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