Support for HP products (United States only)
Be prepared to provide the following information: Serial Number (S/N), product name, model number, and a brief description of the issue.
| HP and Compaq products for Home & Home Office use |
800-HP invent
or
800-474-6836
|
24 hours a day, 7 days a week for most products |
U.S.: English and Spanish for most products.
In-warranty products receive free phone support.
Out-of-warranty products may require a fee for phone support.
|
| HP and Compaq products for business use |
800-334-5144 |
24 hours a day, 7 days a week for most products |
U.S.: English
Interact online with HP:
• Chat: Chat with an online support technician.*
• E-mail: Support by e-mail.
• Submit support case: For business customers with a valid warranty.
* Chat is not available for all products. |
HP TouchSmart PC products
HP HDX Notebook PC products
HP Envy Notebook PC products
HP Firebird Desktop PC products |
866-408-5408 |
24 hours a day, 7 days a week |
U.S.: English and Spanish |
| Palm webOS (Palm Pre and Pixi) |
877-426-3777 |
6:00 a.m. - 8:00 p.m. PT Mon. - Fri.
8:00 a.m. - 5:00 p.m. PT Sat. - Sun. |
U.S.: English
Visit www.palm.com for online support, forums and chat. |
| Palm legacy handheld and Smartphones (Palm OS and WinMO) |
866-935-7256 |
6:00 a.m. - 8:00 p.m. PT Mon. - Fri.
8:00 a.m. - 5:00 p.m. PT Sat. - Sun. |
U.S.: English
Visit www.palm.com for online support, forums and chat. |
| Customers who are deaf or hard of hearing that have technical support, or accessibility questions using TRS/VRS/WebCapTel |
877-656-7058 |
6 a.m. to 9 p.m. Mountain Time
Mon.-Fri. |
|
| Customers with disabilities or age-related limitations ONLY; with technical support, or with accessibility questions about HP products |
888-259-5707 |
6:00 a.m. - 9:00 p.m. Mountain Time
Mon.-Fri. |
|
|
Sales consultation (United States only)
| General sales inquiries: Ask about any HP product, service or solution. |
*800-752-0900 |
Hours vary by menu selection.
Please direct all support inquiries to HP's product support phone numbers listed above |
U.S. only, English only
For some inquiries, you may be directed to a toll number. |
Buy for home and home office:
Buy HP and Compaq products direct from the HP Home & Home Office Store. |
888-999-4747 |
7 days a week. Open hours may vary seasonally.
Closed New Year's Day,
Thanksgiving Day,
Christmas Day.
|
U.S. only, English only. |
| Buy for business: Buy HP and Compaq products direct from the HP Small & Medium Business Store. |
866-625-0242 |
8:00 a.m. - 8:00 p.m. ET Mon. - Fri.
Closed weekends and holidays
|
U.S. only, English only. |
|
All other inquiries (non-sales related)
Patent Notice
Hewlett-Packard Company is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents: 5,561,707; 5,828,734; 5,684,863; 5,815,551; 5,974,120; 5,917,893; 5,898,762; and others.*
*Notices on this page regarding third party intellectual property rights appear pursuant to contractual obligations and do not specifically relate to HP customer products.
