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United States

Support for HP products (United States only)

Be prepared to provide the following information: Serial Number (S/N), product name, model number, and a brief description of the issue.

Support for:
Phone
Hours of operation
Additional information
HP and Compaq products for Home & Home Office use 800-HP invent
or
800-474-6836

24 hours a day, 7 days a week for most products U.S.: English and Spanish for most products.

In-warranty products receive free phone support.

Out-of-warranty products may require a fee for phone support.
HP and Compaq products for business use 800-334-5144 24 hours a day, 7 days a week for most products U.S.: English

Interact online with HP:
Chat: Chat with an online support technician.*
E-mail: Support by e-mail.
Submit support case: For business customers with a valid warranty.

* Chat is not available for all products.
HP TouchSmart PC products
HP HDX Notebook PC products
HP Envy Notebook PC products
HP Firebird Desktop PC products
866-408-5408 24 hours a day, 7 days a week U.S.: English and Spanish
Palm webOS (Palm Pre and Pixi) 877-426-3777 6:00 a.m. - 8:00 p.m. PT Mon. - Fri.

8:00 a.m. - 5:00 p.m. PT Sat. - Sun.
U.S.: English

Visit www.palm.com for online support, forums and chat.
Palm legacy handheld and Smartphones (Palm OS and WinMO) 866-935-7256 6:00 a.m. - 8:00 p.m. PT Mon. - Fri.

8:00 a.m. - 5:00 p.m. PT Sat. - Sun.
U.S.: English

Visit www.palm.com for online support, forums and chat.
Customers who are deaf or hard of hearing that have technical support, or accessibility questions using TRS/VRS/WebCapTel 877-656-7058 6 a.m. to 9 p.m. Mountain Time
Mon.-Fri.
Customers with disabilities or age-related limitations ONLY; with technical support, or with accessibility questions about HP products 888-259-5707 6:00 a.m. - 9:00 p.m. Mountain Time
Mon.-Fri.

Sales consultation (United States only)

Consultation for:
Phone
Hours of operation
Additional information
General sales inquiries: Ask about any HP product, service or solution. *800-752-0900 Hours vary by menu selection.
Please direct all support inquiries to HP's product support phone numbers listed above
U.S. only, English only For some inquiries, you may be directed to a toll number.
Buy for home and home office:
Buy HP and Compaq products direct from the HP Home & Home Office Store.
888-999-4747 7 days a week. Open hours may vary seasonally.
 
Closed New Year's Day, Thanksgiving Day, Christmas Day.
U.S. only, English only.
Buy for business: Buy HP and Compaq products direct from the HP Small & Medium Business Store. 866-625-0242 8:00 a.m. - 8:00 p.m. ET Mon. - Fri.
 
Closed weekends and holidays
U.S. only, English only.

All other inquiries (non-sales related)

In English only
Phone
Hours of operation
Additional information
General inquiries *800-752-0900 Hours vary by menu selection.
Please direct all support inquiries to hp's product support phone numbers listed above
U.S. only, English only.

Patent Notice

Hewlett-Packard Company is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents: 5,561,707; 5,828,734; 5,684,863; 5,815,551; 5,974,120; 5,917,893; 5,898,762; and others.*
*Notices on this page regarding third party intellectual property rights appear pursuant to contractual obligations and do not specifically relate to HP customer products.