HP Exstream for Insurance

 

Recognized by Celent as the leading provider of document management solutions for the insurance industry for six years in a row,* HP Exstream is helping insurance carriers improve the customer experience and significantly reduce costs with a single software solution for policies, bills, statements and correspondence. The industry has noticed too—our customers have won 58 DALBAR Awards for their outstanding customer communications and eight of the top ten Fortune 500 insurers** already use HP Exstream for policyholder communications including quotes, policies, letters and statements delivered through a variety of channels such as web, email, and SMS.

HP Exstream allows you to achieve straight-through back-office processing for high-volume and on-demand communications while enabling interactive correspondence for the front office. Business users can create customized communications for a variety of delivery channels and mobile devices. No other CCM solution offers as much flexibility when it comes to integrating with existing IT environments, including service-oriented architectures.

Whether you need an enterprise-wide solution or just need to address a departmental project or specific challenge, HP Exstream can help. Flexible enough to meet your specific needs and budget, let HP Exstream transform policyholder and agent communications to increase top-line revenue, improve the customer experience, and reduce risk.

HP Exstream software offers a simple streamlined architecture, is easy to deploy and execute, and sits well with our existing Microsoft operating environment. Compared to our earlier production environment, we estimate overnight batch correspondence processing times are now between 400 and 500 percent faster.

Cam Crosbie

Vice President and Chief Information Officer,
The Equitable Life Insurance Company of Canada

Benefits

  • Enhance the customer experience
  • Ensure consistent branding
  • Increase top-line revenue and customer retention
  • One CCM solution for personalized policies, quotes, renewals, proposals, letters, statements and more
  • Create and deliver communications for customer-preferred channels and mobile devices
  • Boost employee productivity and reduce errors with automated processes

* Celent’s insurance software deal trends 2005-2011
** Fortune magazine, May 2010

 
 

HP Exstream Software 8.0

The latest version embraces popular electronic formats and channels to make every customer touch point more meaningful, personal, and profitable.

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Industry Solutions

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