- Servers and Storage attached to Server (except ProLiant Servers) | In-Warranty & Out-of-Warranty HP Care Pack or Contract 0870 842 2330 | Mon-Fri / 08:00-18:00 (except Bank Holidays) Calls cost 8p per minute |
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- Business Notebooks - Business PCs - Handheld Devices - ProLiant Servers - Workstations - Storage Solutions - Standalone Storage Solutions - Point-of-Sale systems - Network Products | In-Warranty & Out-of-Warranty 0870 842 2339 | Mon-Fri / 08:00-18:00 (except Bank Holidays) Calls cost 8p per minute |
| HP Care Pack or Contract 0870 842 2330 | Mon-Fri / 08:00-18:00 (except Bank Holidays) Calls cost 8p per minute |
| | Online support : www.hp.com/go/bsc |
- Presario & Pavilion Multimedia PC & Notebook - Media Vault - MediaSmart Server | Software support 0906 470 0870 | Mon-Fri 8.30-18.00 Sat 10.00-16.00 (except for Bank Holidays) Calls cost 60p per minute |
| Hardware Support In-Warranty 0844 369 0369 | Mon-Fri 8.30-18.00 Sat 10.00-16.00 (except for Bank Holidays) Calls cost 5p per minute |
| Hardware Support Out-of-Warranty: 0906 477 0 477 | Mon-Fri 8.30-18.00 Sat 10.00-16.00 (except for Bank Holidays) Calls cost 60p per minute For pricing information on HP's out of warranty hardware services, or to order an out of warranty hardware service online, you may also visit our website at www.hp.com/uk/oow |
| Products covered by HP Care Pack or Contract | Please refer to the document included with your warranty extension. If you have an electronic certificate, refer to the "contact details" on page 3 ( "consumer products" phone ) |
| - All LaserJets (except 1018, 1020, 1022, P1005, P1006, P1505 & M1120mfp.) - DeskJet series 1000, 2000, 9000 - Portable DeskJet (except Portable Deskjet 460) - Business InkJet - DesignJet and Large Format Printers - Scanners - OfficeJet 9100 - Digital Senders - Jet Direct | In-Warranty & Out-of-Warranty 0870 842 2339 | Mon-Fri 8.00-18.00 (except Bank Holidays) Calls cost 8p per minute |
HP Care Pack or Contract 0870 842 2330 | Mon-Fri / 08:00-18:00 (except Bank Holidays) Calls cost 8p per minute |
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| - DeskJet series (except those listed above) - Portable DeskJet 460 - LaserJet 1018, 1020, 1022, P1005, P1006, P1505 & M1120mfp. - PhotoSmart - OfficeJet , OfficeJetPro series (except OfficeJet 9100) - All-in-One printer products - Projectors - Digital Cameras - Scanners - CD & DVD -Writers (except those listed below) | In-Warranty : 0844 369 0369 | Mon-Fri 08.30-18.00 (except Bank Holidays) Calls cost 5p per minute |
| Out-of-Warranty: 0906 477 0 477 | Mon-Fri / 08:30-18:00 (except for Bank Holidays) Calls cost 60p per minute For pricing information on HP's out of warranty hardware services, or to order an out of warranty hardware service online, you may also visit our website at www.hp.com/uk/oow |
Products covered by HP Care Pack or Contract: | Please refer to the document included with your warranty extension |
| - DVD-Writers 635, 640, 840 and 940 - Rm435i DVD-ROM DRIVE - HD 100 external drive - DVD-RW 1035i, 1040i, 1040e, 1060i, 1070i - HP Blu-Ray bd135e | In-Warranty & Out-of-Warranty 0207 365 2400 | Mon-Fri / 08:00-17:00 (except Bank Holidays) |
| Products covered by HP Care Pack or Contract | Please refer to the document included with your warranty extension. If you have an electronic certificate, refer to the "contact details" on page 3 ( "consumer products" phone ) |
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| -ProCurve Networking products (only ProCurve Routers, Switches, Hubs and Wireless products) | In and Out Of Warranty 0870 0130 778 | ProCurve Support Direct: Monday to Friday 8am to 7pm Please have the product number, the serial number and the proof of purchase ready before calling. |
HP Care Packs 0870 842 2330 | For opening hours please refer to your Care Pack document. (For Contract Hotline numbers and business hours, please refer to your contract document) Please have the serial number, the proof of purchase, the Support Agreement ID, the Level and duration of coverage purchased (e.g., 4 hour onsite, 24 x 7, 3 years) ready before calling. Online support: www.itrc.hp.com |
| - Alpha, - Tru64, - Unix (UX), - OpenView, - OmniBack, - Data Protector, - Itanium Products | In-Warranty & Out-of-Warranty HP Care Pack or Contract 0870 842 2330 | Mon-Fri / 08:00-18:00 (except Bank Holidays) Calls cost 8p per minute |
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| - Calculators | In-Warranty & Out-of-Warranty 01 4993 9006 | Mon-Fri / 9:00-17:00 |