|
- Business Laptops
- Business PCs
- Handheld Devices
- ProLiant Servers
- Workstations
- Storage Solutions
- Standalone Storage Solutions
- Point-of-Sale systems
- Network Products (except ProCurve)
|
In-Warranty & Out-of-Warranty Care Pack & Contract
 0860 001 030
(+27 11 506 0101 intl.)
|
Mon-Fri / 08:00-17:00
(except Public Holidays)
(24x7 for customers with the appropriate contract service level)
Calls at Local Rate
|
| |
Online support: www.hp.com/go/bsc
|
- Presario & Pavilion Multimedia PC & Laptop
- Home & Home Office Monitors
- TouchSmart PC |
In-Warranty
0860 104 771
|
Mon-Fri / 08:00-17:00
(except Public Holidays)
Calls at Local Rate
|
|
Care Pack & Contract
Refer to your Service Description Document
|
Coverage according to your Service Description Document |
|
|
|
|
- All LaserJets (except 1018, 1020, 1022, P1005, P1006, P1505, M1120mfp, M1319mfp, CP1215, CP1515, CP1518)
- DeskJet series 1000, 2000, 9000
- Portable DeskJet (except Portable Deskjet 460)
- Business InkJet
- DesignJet and Large Format Printers
- ScanJet
- OfficeJet 9100
- Digital Senders
- Jet Direct
|
In-Warranty & Out-of-Warranty Care Pack & Contract
0860 001 030
(+27 11 506 0101 intl.)
|
Mon-Fri / 08:00-17:00
(except Public Holidays)
(24x7 for customers with the appropriate contract service level)
Calls at Local Rate
|
|
|
Online support: www.hp.com/go/bsc
|
|
|
|
|
- DeskJet series (except those listed above)
- Portable DeskJet 460
- LaserJet 1018, 1020, 1022, P1005, P1006, P1505, M1120mfp, M1319mfp, CP1215, CP1515, CP1518
- PhotoSmart
- OfficeJet , OfficeJetPro series (except OfficeJet 9100)
- All-in-One printer products
- Projectors
- Digital Cameras
- CD & DVD -Writers
- Fax Products
|
In-Warranty
0860 104 771
|
Mon-Fri / 08:00-17:00
(except Public Holidays)
Calls at Local Rate
|
|
Care Pack & Contract
Refer to your Service Description Document
|
Coverage according to your Service Description Document
|
| |
|
|
- Servers and Storage attached to Server (except ProLiant Servers)
|
In-Warranty & Out-of-Warranty
0860 001020
|
Mon-Fri / 08:00-17:00
(except Public Holidays)
Calls at Local Rate
|
|
Care Pack & Contract
Refer to your Service Description Document
|
Coverage according to your Service Description Document
|
|
|
|
HP ProCurve Customer Care
Technical Post Sales Support for ProCurve Networking products (ProCurve Routers, Switches, Hubs and Wireless products)
|
Warranty:
0800 996 233
(toll free)
Care Packs & contracts:
please refer to your service contract
|
Warranty support:
Please have the product number, the serial number and the proof of purchase ready before calling.
Opening hours: Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2)
If you hold a ProCurve Care Pack or support contract:
Please have the serial number, the proof of purchase, the Support Agreement ID, the Level and duration of coverage purchased (e.g., 4 hour onsite, 24 x 7, 3 years) ready before calling.
Opening hours:
depending on the Service Level Agreement, please refer to your service contract
Online support:
www.itrc.hp.com (English, German, Spanish, Italian, French, Portuguese only)
http://my.procurve.com (English, French, German, Italian, Spanish, only)
|
|
- Alpha,
- Tru64,
- Unix (UX),
- OpenView,
- OmniBack,
- Data Protector,
- Itanium Products
|
In-Warranty & Out-of-Warranty
0860 001020
|
Mon-Fri / 08:00-17:00
(except Public Holidays)
Calls at Local Rate
Online support: www.itrc.hp.com
|
|
Care Pack & Contract
Refer to your Service Description Document
|
Coverage according to your Service Description Document
Online support: www.itrc.hp.com
|
|
- Calculators
|
In-Warranty & Out-of-Warranty
0800 980 410
|
Mon-Fri / 9:00-17:00 CET (except Public Holidays)
|
|
|
|
